GUO EN ABOUT US
YueQing GuoEn Electric Co., Ltd. stands as an illustrious beacon in the electric power equipment and safety solutions industry, offering an extensive selection of state-of-the-art products. Our distinguished portfolio features Metal Oxide Varistors, Arrester Cores, Lightning Arresters, Arrester Disconnectors, Surge Monitors, Insulated Brackets, Composite Insulators, Porcelain Insulators, Fuse Cutouts, Isolated Switches, alongside diverse Medium and High Voltage components and parts. We take immense pride in our devoted team, which excels in development, production, and marketing, pushing the boundaries to deliver a broad spectrum of exceptional quality products at highly competitive prices. Our global presence spans over 15 countries, reaching the vibrant markets of South America, the Asian Middle East, and Africa, where our esteemed customers place unwavering trust in our dedication. With relentless ambition and a steadfast commitment to excellence, we endeavor to cultivate fruitful, win-win partnerships. Whether you're perusing our extensive catalog or seeking bespoke engineering solutions, our responsive customer service center is perpetually at your service to fulfill your sourcing requirements.
Every stage of our production process is meticulously managed, from raw material procurement to the crafting of finished products, ensuring an unparalleled standard of quality control. Bolstered by a formidable R&D team and cutting-edge facilities, which include specialized workshops for cutting, stamping, bending, drilling, CNC machining, welding, deburring, painting, and assembly, as well as a dedicated laboratory, our unwavering commitment to excellence stands strong. We impose stringent quality control protocols, internally scrutinizing each phase, to ensure every product that departs from our factory has undergone a rigorous 100% inspection.
WORKSHOP
FAQ
1 Q: How to order?
A: Step 1: Kindly inform us of the model and quantity you wish to acquire.
Step 2: We will swiftly issue a Proforma Invoice for your review, allowing you to confirm the order details.
Step 3: Upon confirmation of all particulars, you may proceed with arranging the payment.
Step 4: Rest assured, we guarantee the timely delivery of your goods within the agreed timeframe.
2. Q: When will delivery be made?
A: Step 1: Understanding the Delivery Timeline
Step 2: Sample Orders: Shipments are dispatched within 1-7 days following receipt of full payment.
Step 3: Stock Orders: Shipments are dispatched within 3-7 days following receipt of full payment.
Step 4: OEM Orders: Deliveries are fulfilled within 12-20 days after deposit confirmation.
3. Q: What after-sales service do you provide? A: Step 1: We offer a comprehensive one-year warranty on all our product categories, providing peace of mind.
Step 2: Should you receive any defective accessories, rest assured that we will promptly address the issue.
Step 3: We will furnish replacement parts free of charge in your next order, ensuring uninterrupted service.
Step 4: As a seasoned manufacturer, we pledge to deliver reliable after-sales service, ensuring your complete satisfaction.
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